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	<title>Comments on: Aggravation in my Small Kitchen Garden?</title>
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	<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden</link>
	<description>For kitchen gardeners with limited space</description>
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		<title>By: admin</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-354</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Fri, 13 Nov 2009 15:04:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-354</guid>
		<description>Virginia: At your request, I deleted your comment about your frustration with Summerstone Nursery. I&#039;m relieved on your behalf that things seem to be working out. Still, it&#039;s informative that you were frustrated enough to search for evaluations of the nursery, and then leave a comment. As I explained: I&#039;m a patient person, and Summerstone treated me just fine. My fruit trees grew vigorously this season, though my pecan trees died after being pruned severely by a woodchuck. Based on my experience, I&#039;d be a repeat customer. Still: I will always buy locally before going on-line to shop for ive plants.</description>
		<content:encoded><![CDATA[<p>Virginia: At your request, I deleted your comment about your frustration with Summerstone Nursery. I&#8217;m relieved on your behalf that things seem to be working out. Still, it&#8217;s informative that you were frustrated enough to search for evaluations of the nursery, and then leave a comment. As I explained: I&#8217;m a patient person, and Summerstone treated me just fine. My fruit trees grew vigorously this season, though my pecan trees died after being pruned severely by a woodchuck. Based on my experience, I&#8217;d be a repeat customer. Still: I will always buy locally before going on-line to shop for ive plants.</p>
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		<title>By: Virginia</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-352</link>
		<dc:creator>Virginia</dc:creator>
		<pubDate>Fri, 13 Nov 2009 02:11:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-352</guid>
		<description>ooops I looked at the wrong month they 
were shipped today.  11/12</description>
		<content:encoded><![CDATA[<p>ooops I looked at the wrong month they<br />
were shipped today.  11/12</p>
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		<title>By: Virginia</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-351</link>
		<dc:creator>Virginia</dc:creator>
		<pubDate>Fri, 13 Nov 2009 02:10:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-351</guid>
		<description>I have to apologize , I just got an email today the 11/17  that my plants
were shipped . Will pray they are in
good shape and the right ones. can you
delete my complaint???</description>
		<content:encoded><![CDATA[<p>I have to apologize , I just got an email today the 11/17  that my plants<br />
were shipped . Will pray they are in<br />
good shape and the right ones. can you<br />
delete my complaint???</p>
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		<title>By: John</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-259</link>
		<dc:creator>John</dc:creator>
		<pubDate>Wed, 26 Aug 2009 14:58:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-259</guid>
		<description>hope it works out for you Judy!  I have ordered from Summerstone Nursery a couple times.  Fortunately the first shipment was as ordered with surviving plants!  The second order had 2 dead plants. Called Summerstone Nursery and they don&#039;t offer refunds, but will replace them at no cost. Other Nurseries i have researched don&#039;t offer a mb guarantee either.  I guess that&#039;s the nature of the business when selling something that can die in transit.  anyway, my replacement order arrived and all is well.  I bet a lot of folks selling plants online receive a ton of criticism. I can&#039;t say i recommend buying plants online, but you will save money if you can endure the minor headache!</description>
		<content:encoded><![CDATA[<p>hope it works out for you Judy!  I have ordered from Summerstone Nursery a couple times.  Fortunately the first shipment was as ordered with surviving plants!  The second order had 2 dead plants. Called Summerstone Nursery and they don&#8217;t offer refunds, but will replace them at no cost. Other Nurseries i have researched don&#8217;t offer a mb guarantee either.  I guess that&#8217;s the nature of the business when selling something that can die in transit.  anyway, my replacement order arrived and all is well.  I bet a lot of folks selling plants online receive a ton of criticism. I can&#8217;t say i recommend buying plants online, but you will save money if you can endure the minor headache!</p>
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		<title>By: Judy</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-140</link>
		<dc:creator>Judy</dc:creator>
		<pubDate>Tue, 12 May 2009 23:38:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-140</guid>
		<description>I feel like the biggest idiot-spending nearly $200 receving less than expected by far/shipment was delivered in a timely matter;however, most plants were dead...missing roots/ dried &amp; dead.I have no idea what these pathetic twigs and sprigs really are...but, labored, babied and watered...now praying. Feeling like a fool.  What recourse is there?  E=mails return/not accepted.  I figure I will give it about a mon or 2...then report to the Better Business Beauro.</description>
		<content:encoded><![CDATA[<p>I feel like the biggest idiot-spending nearly $200 receving less than expected by far/shipment was delivered in a timely matter;however, most plants were dead&#8230;missing roots/ dried &amp; dead.I have no idea what these pathetic twigs and sprigs really are&#8230;but, labored, babied and watered&#8230;now praying. Feeling like a fool.  What recourse is there?  E=mails return/not accepted.  I figure I will give it about a mon or 2&#8230;then report to the Better Business Beauro.</p>
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		<title>By: New Pear Trees in my Small Kitchen Garden &#124; Your Small Kitchen Garden</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-105</link>
		<dc:creator>New Pear Trees in my Small Kitchen Garden &#124; Your Small Kitchen Garden</dc:creator>
		<pubDate>Wed, 08 Apr 2009 01:36:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-105</guid>
		<description>[...] one of my posts about the fruit tree saga, I explained that I first ordered trees, and then looked for customer reviews of the vendor from [...]</description>
		<content:encoded><![CDATA[<p>[...] one of my posts about the fruit tree saga, I explained that I first ordered trees, and then looked for customer reviews of the vendor from [...]</p>
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		<title>By: James Olds</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-76</link>
		<dc:creator>James Olds</dc:creator>
		<pubDate>Tue, 24 Feb 2009 03:05:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-76</guid>
		<description>I ordered a number of seed packets from Summerstone and a Moonglow pear, a Sunburst Locust and a Lobloly Pine.  The trees were billed as 2 to 4 foot trees.  I just received the trees and they are short of 2 feet even including the roots.  The pear tree appears to be a sucker that was cut off but has two or three hair roots on it.  I planted it, but I don&#039;t expect it to live.  I still have not received the seed packets although the order was placed about 6 weeks ago.  I don&#039;t anticipate ever patronizing Summerstone again.</description>
		<content:encoded><![CDATA[<p>I ordered a number of seed packets from Summerstone and a Moonglow pear, a Sunburst Locust and a Lobloly Pine.  The trees were billed as 2 to 4 foot trees.  I just received the trees and they are short of 2 feet even including the roots.  The pear tree appears to be a sucker that was cut off but has two or three hair roots on it.  I planted it, but I don&#8217;t expect it to live.  I still have not received the seed packets although the order was placed about 6 weeks ago.  I don&#8217;t anticipate ever patronizing Summerstone again.</p>
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		<title>By: admin</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-30</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Thu, 13 Nov 2008 21:42:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-30</guid>
		<description>Launa: Thank you for adding to the story. As I explained in a later post (&lt;a href=&quot;http://www.smallkitchengarden.net/small-kitchen-garden/update-on-fruit-trees-for-my-small-kitchen-garden&quot; rel=&quot;nofollow&quot;&gt;Update on Fruit Trees...&lt;/a&gt;, I received a shipping notice. It has been nearly two weeks and my trees haven&#039;t arrived. Unfortunately, the shipping notice did not include tracking information.
&lt;p&gt;Both the slow delivery and the lack of tracking info are unusual for any carrier in this day-and-age. Especially a company doing business via the Internet is generally slicker than this. Still, I&#039;m enthusiastic. I hope to have my trees planted soon, and that&#039;ll give them a head-start in the spring.&lt;/p&gt;

&lt;p&gt;What fruits will I actually be growing? Well... it&#039;ll be a learning experience. Thanks again!&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Launa: Thank you for adding to the story. As I explained in a later post (<a href="http://www.smallkitchengarden.net/small-kitchen-garden/update-on-fruit-trees-for-my-small-kitchen-garden" rel="nofollow">Update on Fruit Trees&#8230;</a>, I received a shipping notice. It has been nearly two weeks and my trees haven&#8217;t arrived. Unfortunately, the shipping notice did not include tracking information.</p>
<p>Both the slow delivery and the lack of tracking info are unusual for any carrier in this day-and-age. Especially a company doing business via the Internet is generally slicker than this. Still, I&#8217;m enthusiastic. I hope to have my trees planted soon, and that&#8217;ll give them a head-start in the spring.</p>
<p>What fruits will I actually be growing? Well&#8230; it&#8217;ll be a learning experience. Thanks again!</p>
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		<title>By: Launa</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-29</link>
		<dc:creator>Launa</dc:creator>
		<pubDate>Thu, 13 Nov 2008 17:44:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-29</guid>
		<description>Just a note on Summerstone.  The most disturbing part about the negative comments is that people are receiving the wrong plants - you would never know this until a season or two later of course, when dealing with dormant plants.  The reviews that talk about the appearance of the plants - these I take with a grain of salt, because dormant plants usually do look dead.

I recently placed an order from Summerstone and looked over the tags without unwrapping the root systems.  It looked as though one plant I ordered (qty 5) was missing, so I called Summerstone.  The lady was nice and asked me to unwrap the roots and count the plants to make sure - when I did, they were all there.  I asked her about the condition of the plants.  She said all their plants are shipped dormant and will not have good leaf systems.  She asked if I had soaked them - and I said that there were no instructions telling me to do this.  She said they don&#039;t pack instructions, but that you should always soak dormant root systems in water 24 hours before planting.  She also said that their phone service hours are 8:30 - 4:30 central (she actually doesn&#039;t answer until 9 or 9:30); and she said that all plants they ship are dormant - i guess most plants would not survive shipping in their active cycle.  

The plants I received were packed in a very moist wrapping and I fully expect them to do well.  My only qualm is, are they the right plants?  :)  This remains to be seen.  Thanks for your article.

Launa</description>
		<content:encoded><![CDATA[<p>Just a note on Summerstone.  The most disturbing part about the negative comments is that people are receiving the wrong plants &#8211; you would never know this until a season or two later of course, when dealing with dormant plants.  The reviews that talk about the appearance of the plants &#8211; these I take with a grain of salt, because dormant plants usually do look dead.</p>
<p>I recently placed an order from Summerstone and looked over the tags without unwrapping the root systems.  It looked as though one plant I ordered (qty 5) was missing, so I called Summerstone.  The lady was nice and asked me to unwrap the roots and count the plants to make sure &#8211; when I did, they were all there.  I asked her about the condition of the plants.  She said all their plants are shipped dormant and will not have good leaf systems.  She asked if I had soaked them &#8211; and I said that there were no instructions telling me to do this.  She said they don&#8217;t pack instructions, but that you should always soak dormant root systems in water 24 hours before planting.  She also said that their phone service hours are 8:30 &#8211; 4:30 central (she actually doesn&#8217;t answer until 9 or 9:30); and she said that all plants they ship are dormant &#8211; i guess most plants would not survive shipping in their active cycle.  </p>
<p>The plants I received were packed in a very moist wrapping and I fully expect them to do well.  My only qualm is, are they the right plants?  <img src='http://www.smallkitchengarden.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   This remains to be seen.  Thanks for your article.</p>
<p>Launa</p>
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		<title>By: Daisy</title>
		<link>http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden/comment-page-1#comment-20</link>
		<dc:creator>Daisy</dc:creator>
		<pubDate>Sun, 19 Oct 2008 01:28:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallkitchengarden.net/small-kitchen-garden/aggravation-in-my-small-kitchen-garden#comment-20</guid>
		<description>wishing you luck! We had a bad experience with a vendor through eBay a couple of years back. It made us refocus on buying local. I hope your purchase goes well and you can add a positive review to the site.</description>
		<content:encoded><![CDATA[<p>wishing you luck! We had a bad experience with a vendor through eBay a couple of years back. It made us refocus on buying local. I hope your purchase goes well and you can add a positive review to the site.</p>
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